Senior Business Analyst

Delhi, India Full-time

Below Mentioned is the JD for the role:

  • Gathering business and functional requirements.
  • Developing requirements documents: goal model, functional modeling, business process, customer interactions/wireframes; writing high-level user requirements (Epics and User Stories) and Process flows/analysis in JIRA
  • Preparing use cases and formal requirements documentation.
  • Analyzing and simplifying the requirement scenarios and be able to write prerequisites, Acceptance Criteria. Work closely with the business and technology to gather & write end to end business testing requirements and acceptance criteria.  
  • Ensuring that releases are getting completed as per timeline and quality by working closely with the product delivery team and keeping daily track of progress.  
  • Coordinate UAT activities prior to new product releases and client onboarding events including tracking of defects and progress of resolution.
  • Escalation of issues in a timely manner.
  • Ensure adherence to audit, SLA and operational standards.
  • Demonstrations of new functionality to business and technology users.  
  • Work in tandem with the Documentation team to produce user manual and system documents.
  • Work closely with the support team to ensure timely knowledge transfer  
  • Providing analysis and support for the project management, application development, and QA teams throughout the development lifecycle.
  • Acting as a liaison between the technology department and other business units.
  • Working on RFI or RFP proposals. Participating in process studies or pre-sales process of responding to RFI, RFP, and proposals.
  • Leading business and technical analysis sessions to support new development efforts to meet current and projected business needs.
  • Quickly understanding the business issues and data challenges of clients organization and industry.
  • Providing expertise on the system's capabilities/limitations as it relates to business goals.
  • Preparing impact and opportunity assessments regarding the cost/benefit of proposed projects.
  • Aligning stakeholders on business requirements, system requirements, program functions, and strategy.


Requirements  

  • 6 + years of hands-on experience with software applications as a BA
  • Proficient with tools like Jira, Confluence, Wiki, Ms-Word, Excel, and Visio, etc. 
  • Have a good experience of the Agile Process(SCRUM) 
  • Can validate, refine and optimize solution option models, Through analysis of options, can select the option with the greatest business benefit bearing in mind the customer's & product objectives
  • Can form a recommendation or recommendations, with justification, to the decision making authority/s, Applies effective influencing strategies to enable Decisions.
  • Is able to take fresh views and avoid rigid thought patterns, Is prepared to investigate and challenge the unknown, Applies common sense and doesn't go over the top
  • Comprehends end to end business life cycle and stated/unstated needs of the customer in order to provide value  
  • Shows a good understanding of the domain and visualize new features and requirements from industry best practice and document them for technical implementation  
  • Is clear and concise and writes in a format which is focused on the reader, avoids unnecessary detail, Documents are presented in a professional format with good spelling and grammar, clearly identifying any missing or incomplete content.  
  • Demonstrates active listening and values others input/expertise, diversity of views/opinions and responds appropriately.