About US:-

We turn customer challenges into growth opportunities.

Material is a global strategy partner to the world’s most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences.

We use deep human insights, design innovation and data to create experiences powered by modern technology. Our approaches speed engagement and growth for the companies we work with and transform relationships between businesses and the people they serve.

Srijan, a Material company, is a renowned global digital engineering firm with a reputation for solving complex technology problems using their deep technology expertise and leveraging strategic partnerships with top-tier technology partners. Be a part of an Awesome Tribe

Job Description:-

We seek dedicated technical architects to join the rapidly growing Digital Experience Platform (DXP) industry provide valuable guidance to our expanding customer base. The candidate must have a sound knowledge of Acquia ecosystem and Drupal. 
 
Leveraging your expertise in digital delivery, you will play a pivotal role for our high-value customers across various sectors, including global sporting events, international news, media, and healthcare. 
 
You are expected to engage with multiple accounts, diverse technologies, and projects, potentially spanning different countries. This will accelerate your professional development and facilitate the exchange of solutions among customers. Face-to-face customer visits will be encouraged when possible, fostering strong relationships. 
 
Joining a global team of Technical Account Management and Marketing Consultants, you will offer advice and direction to customers while collaborating with local teams from various fields to ensure customer success. 
 
Understanding the landscape of DXP offering, covering CDN (Content Delivery Network), WAF (Web Application Firewall), DAM (Digital Asset Management), Personalization, Customer Data Platform (CDP), WCM (Drupal), Multisite, and Marketing Automation. 
 
Candidates must possess technical proficiency to engage with customers in person. A good understanding of Software Development lifecycle. CI/CD pipeline with a good understanding of virtualisation. A sound knowledge of public cloud and its services is an additional advantage. 

Responsibilities:-

• Facilitate connections between customers and other subject matter specialists within Acquia.
• Experience in diverse Drupal 8/9/10 projects (traditional – fully coupled; headless – fully decoupled with a presentation layer running on NodeJS + VueJS; hybrid – progressively decoupled)
• Managing Drupal applications within the Acquia environment
• Expertise in migrating content across various CMS (Content Management System) platforms and upgrading Drupal versions
• Understanding of cache application layers, including Memcache, Varnish, and CDNs
• Proficiency in Cloud architecture and configurations for Content Delivery Networks (CDNs)
• Strong object-oriented (OO) skills with in-depth knowledge of design patterns
• Hands-on experience with Agile methodologies such as Scrum and Kanban
• Familiarity with software best practices, including Test-Driven Development (TDD) and Continuous Integration (CI)
• Leading development teams encompassing both frontend and backend engineers to successfully meet time-sensitive requirements
• Managing large-scale projects involving vendor collaboration
• Preference for candidates with experience in the news and publishing domain.
• Provide consultation on various technical and strategic topics, including standard methodologies and delivery strategies with Acquia products, including cloud hosting.
• Listen to customers and identify their business drivers.
• Formulate platform strategies to achieve customer business goals.
• Identify business risks and propose technical solutions to mitigate them.
• Communicate with customers clearly and courteously, both verbally and in writing.
• Engage with stakeholders through various mediums, including video calls, phone conferences, email, chat, and face-to-face interactions.
• Efficiently manage multiple requests from diverse customers.
• Collaborate with team members to address technical and customer service challenges.
• Often required to travel to customer locations. [30-50% based on the client’s requirement]
• Optimize the performance of Drupal websites, identifying and addressing bottlenecks.
• Ability to guide the team to implement caching strategies and other performance improvement techniques.
• Work as part of a project team that typically includes a technical project manager, developers, designers, and quality assurance specialist.

Desired Characteristics: 

• Intrinsic motivation to solve challenging problems.
• Proactive in contributing to the growth of customers and colleagues.
• Autonomous and driven, dedicated to excellence.
• Commitment to ethical and customer-centric decision-making.
• Willingness to think differently and act on innovative ideas.
• Pay attention to what is happening in your industry and plan for the future of technology.  
• You like trying new things and finding creative solutions to tough problems.

Additional Skills: 

• Effective communication with partners at different business levels.
• Background in development with WCM/CMS or previous Technical solutioning experience.
• Strong customer service skills.
• Ability to navigate complex problem-solving quickly and thrive under pressure.
• Systematic and scientific approach to decision-making.
• Utilization of data and insights to guide customer decisions.
• Efficient prioritization of competing requests.
• Focus on customer happiness without compromising work integrity.
• Excellent interpersonal, teamwork, and communication skills.
• Actively listens and probes to understand the needs and priorities of others. 

 
Experience:- 

• 12-15 years of experience in design, development, and support of large-scale digital solutions.
• Learning from failure and embracing feedback.
• Contributions to open-source projects and involvement in open-source communities.
• Leadership of a delivery team, solution architecture, or subject matter expertise in a specific field.
• Exposure to enterprise or government delivery environments. 

Why work for Material

In addition to fulfilling, high-impact work, company culture and benefits are integral to determining if a job is a right fit for you. Here’s a bit about who we are and highlights around What we offer.

Who We Are & What We Care About:-

• Material is a global company and we work with best-of-class brands worldwide. We also create and launch new brands and products, putting innovation and value creation at the center of our practice. Our clients are in the top of their class, across industry sectors from 
  technology to retail, transportation, finance and healthcare.
• Material employees join a peer group of exceptionally talented colleagues across the company, the country, and even the world. We develop capabilities, craft and leading-edge market offerings across seven global practices including strategy and insights, design, data & analytics, technology and tracking. Our engagement management team makes it all hum for clients.
• We prize inclusion and interconnectedness. We amplify our impact through the people, perspectives, and expertise we engage in our work. Our commitment to deep human understanding combined with a science & systems approach uniquely equips us to bring a 
  rich frame of reference to our work.
• A community focused on learning and making an impact. Material is an outcomes focused company. We create experiences that matter, create new value and make a difference in people's lives.
   

What We Offer:-

• Professional Development and Mentorship.
• Hybrid work mode with remote friendly workplace. (6 times in a row Great Place To Work (Certified).
• Health and Family Insurance.
• 40+ Leaves per year along with maternity & paternity leaves.
• Wellness, meditation and Counselling sessions.