Manager - Market Research

Gurugram, Haryana, India | Technology Team | Full-time

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About US

We turn customer challenges into growth opportunities.

Material is a global strategy partner to the world’s most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences.

We use deep human insights, design innovation and data to create experiences powered by modern technology. Our approaches speed engagement and growth for the companies we work with and transform relationships between businesses and the people they serve.

Srijan, a Material company, is a renowned global digital engineering firm with a reputation for solving complex technology problems using their deep technology expertise and leveraging strategic partnerships with top-tier technology partners. Be a part of an Awesome Tribe

 

Why work for Material?

In addition to fulfilling, high-impact work, company culture and benefits are integral to determining 
if a job is a right fit for you. Here’s a bit about who we are and highlights around what we offer.

 

Who We Are & What We Care About

  • Material is a global company, and we work with best-of-class brands worldwide. We also 
    create and launch new brands and products, putting innovation and value creation at the 
    centre of our practice. Our clients are in the top of their class, across industry sectors from 
    technology to retail, transportation, finance, and healthcare.
  • Material employees join a peer group of exceptionally talented colleagues across the 
    company, the country, and even the world. We develop capabilities, craft and leading-edge 
    market offerings across seven global practices including strategy and insights, design, data & 
    analytics, technology, and tracking. Our engagement management team makes it all hum for 
    clients.
  • We prize inclusion and interconnectedness. We amplify our impact through the people, 
    perspectives, and expertise we engage in our work. Our commitment to deep human 
    understanding combined with a science & systems approach uniquely equips us to bring a 
    rich frame of reference to our work.
  • A community focused on learning and making an impact. Material is an outcome focused 
    company. We create experiences that matter, create new value, and make a difference in 
    people's lives.

 

What We Offer?

  • Professional Development and Mentorship.
  • Hybrid work mode with remote friendly workplace. (6 times in a row Great Place to Work (Certified).
  • Standard employee benefits including leaves, like
    • Health and Family Insurance.
    • 40+ Leaves per year along with maternity & paternity leaves.
  • Wellness, meditation and Counselling sessions

Role: Manager Market Research

Department: Strategy & Insights

Mode of Work: Hybrid from Gurgaon office

 

Responsibilities

 

1.       People Management: Guide and oversee 20+ members team that is engaged in market research studies, ensure the timely execution of both qualitative and quantitative research projects.  Enthusiastic about collaborating with experienced stakeholders and mentoring young professionals.

2.       Program Management: Creation of project plan, issue tracking, project management and performance management for the team ensuring the team's productivity and efficiency.

3.       Develop questionnaires, discussion guides, reports etc.

4.       While ensuring high standards of delivery (both quality and speed), continuously explore ways to add more value, and keep pace with the latest in market research techniques and models.

5.       Analyse qualitative and quantitative data and then turn into insightful reports.

6.       Work with internal and external stakeholders, to understand research needs and expectations. Work with Global audience specially with US stakeholders.

7.       Promote a culture of continuous improvement within the team, encouraging innovation and the adoption of best practices.

8.       Foster clear and effective communication within the team to facilitate collaboration and information sharing.

9.       Support the professional growth of team members through training, mentorship, and opportunities for skill development.

1.   Engaged in addressing day-to-day operational challenges.

1.   Accountable/Responsible for managing and addressing escalations.

 

Must have skills & Experience

1.       Strong communication and project management skills

2.       At least 7+ years of experience in a relevant field. Demonstrated proficiency in leading teams.

3.       Flexibility to take in calls during IST evenings to ensure some overlap with US stakeholders.

4.       Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.

5.       Analytics mindset and someone who loves to work with Data and Insights.

6.       Strong attention to detail and a meticulous approach to tasks.

7.       Ability to work effectively in a team-oriented environment, collaborating with colleagues from diverse backgrounds.

8.       Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.

9.       Prior Market Research experience and capability to work on both qualitative and quantitative research projects.